This partnership aims to drive efficient adoption of digital technologies, measure software investments, and overcome adoption challenges for enhanced business value.
Tech Mahindra, a renowned provider of digital transformation, consulting, and business re-engineering services and solutions, has partnered with WalkMe Inc. (NASDAQ: WKME), a leading provider of digital adoption solutions, to drive the digital transformation journey for enterprises worldwide. The collaboration between WalkMe and Tech Mahindra aims to enable global enterprises to effectively measure, drive, and realize the value of their software investments and digital transformation strategies. By facilitating efficient and sustained adoption of digital technologies, the partnership will empower Tech Mahindra’s customers with enhanced visibility into adoption challenges, including productivity, usability, compliance, and more.
Digital adoption platforms (DAP) are crucial in ensuring the success of digital transformation initiatives by mitigating digital friction and enhancing end-user productivity during software transitions. These factors are often key contributors to the failure of such projects. Consequently, DAPs are poised to play a significant role across the entire technology stack. According to Gartner, it is estimated that by 2025, 70% of organizations will utilize a digital adoption platform throughout their technology stack to overcome challenges related to insufficient application user experiences.
Jim Nairn, Senior Vice President of Alliances and Channels at WalkMe, expressed his enthusiasm about the partnership, stating, “We are pleased to partner with Tech Mahindra on a global scale to help businesses maximise their investments in digital transformation and get the most out of their technology stack. This partnership further expands our go-to-market footprint by putting the power of digital adoption in the hands of more organisations, thus driving real business value.”
WalkMe, as a pioneer in DAP technologies, boasts a user base of over 35 million users across 160+ countries, including 80% of the Fortune 10. DAPs play a vital role in ensuring the success of digital transformation projects by reducing digital friction and enhancing end-user productivity during software transitions.
Rajesh Dhuddu, Global Head – Emerging Technologies at Tech Mahindra, highlighted the criticality of digital adoption platforms in workplace efficiency transformation. Rajesh emphasized that “the need for modernizing how employees interact with technology continues to accelerate as organizations recognize the close relationship between successful digital transformation and the ability of end-users to quickly leverage new ways of working. Our partnership with WalkMe will help us drive ROI on our clients’ digital transformation projects, which is a key priority for Tech Mahindra. We are pleased to partner with WalkMe and are positive that this association will enable us to unlock the best solutions and innovative approaches for the global market.”
WalkMe has a proven track record of delivering digital solutions at scale over the past decade, enabling organizations worldwide to achieve their digital transformation goals by creating frictionless and elegant digital experiences that reduce complexity within the enterprise technology stack.
This collaboration aligns with Tech Mahindra’s DigitALL philosophy for comprehensive business transformation. As part of its NXT.NOW™ framework, which focuses on enhancing the “Human Centric Experience,” Tech Mahindra invests in emerging technologies and solutions that drive digital transformation and meet the evolving needs of its customers.