New Survey Unveils Singapore Workers’ Preparedness for Digital Transformation

Stay ahead by empowering your organization with the knowledge needed to navigate the digital future effectively.

Reeracoen, a renowned human resource services provider in Singapore, has unveiled its latest report titled “Employee Attitudes Towards Digitalisation in a Post-pandemic World.” This comprehensive study, conducted in collaboration with Rakuten Insight Global, delves into the impact of COVID-19 on Singaporean workers and their readiness for the ongoing digital transformation. By analyzing 308 responses across three age groups, Reeracoen aims to bridge the gap between workers and employers, fostering an environment conducive to nurturing local talent and propelling Singapore’s future.

Adapting to a Rapidly Digitizing World

The survey focuses on the effects of the COVID-19 pandemic on Singaporean workers and their ability to adapt to the swift digital transformation occurring both in Singapore and worldwide. With businesses compelled to accelerate their digitalization efforts in recent years, Reeracoen set out to determine whether Singaporean workers felt adequately equipped to embrace substantial changes in their personal and professional lives.

A Holistic Perspective

The report offers insights from both full-time and part-time workers, providing a comprehensive view across different employment arrangements. It delves into workers’ perceptions of their companies’ readiness for digitalization, identifies any perceived upskilling gaps and opportunities, and gauges the levels of digital preparedness across various employment types.

Generation-Specific Digitalization Attitudes

Reeracoen commissioned the survey to understand employee attitudes towards digitalization in a post-pandemic world across three key demographics: Generation Z, Generation Y, and Generation X. The results highlight how digitalization responsibility is perceived among Singaporean full-time workers, with responses attributing it to various entities such as IT departments, the government, everyone collectively, HR departments, or even themselves.

Key Findings

Awareness Gap: Less than half of the respondents had heard of digitalization, indicating a need for increased awareness and education among Singaporean workers.

Company Readiness: The majority of respondents felt that their companies were prepared for digitalization, signaling a positive sentiment regarding the organizations’ efforts to embrace digital transformation.

Upskilling Disparity: Full-time workers expressed confidence in their ability to embrace digitalization, whereas part-time workers felt ill-equipped to undertake digital transformation, highlighting the need for targeted upskilling initiatives for different employment types.

Employer Support: Full-time workers reported feeling supported by their companies in terms of upskilling opportunities, whereas part-time workers perceived a lack of support, indicating a potential area for improvement in fostering inclusivity and growth.

Desired Upskilling Initiatives: Both full-time and part-time workers expressed a desire for “Time off to upgrade/upskill” as the most sought-after initiative, followed by “External training” and “Sponsored scholarships.”

Recognized Upskilling Platform: SkillsFuture emerged as the most familiar upskilling platform among both full-time and part-time workers, emphasizing its popularity and potential as a resource for continuous learning.

Insights for a Digital Future

According to Mr. Kenji Naito, Reeracoen’s Group CEO, the world’s continued digitalization will lead to an increasing demand for diverse working methods. To meet this demand, Singapore-based companies must first understand their local talent pool, enabling them to attract and retain top talent effectively. By providing valuable insights into shifting trends and evolving worker preferences, this report empowers employers to navigate the changing landscape and make informed decisions.

In a landscape transformed by the pandemic and digitalization, Reeracoen’s report provides invaluable insights into workers’ perceptions, support systems, and perceived upskilling opportunities. These findings serve as essential intelligence for organizations as they plan and allocate resources in this evolving digital era. With their commitment to serving as a bridge between companies and job-seekers, Reeracoen solidifies its position as a trusted partner, supporting the growth and success of both employers and job-seekers throughout Singapore.