Indosat Ooredoo Hutchison Leverages AI to Ensure Seamless Connectivity During Ramadan and Eid

Jakarta, March 28, 2025 – As Indonesia enters one of the busiest periods of the year, Indosat Ooredoo Hutchison (IOH) is reinforcing its position as a technology-driven telecommunications leader by integrating Artificial Intelligence (AI) into its network infrastructure. This strategic move ensures seamless connectivity amid surging demand during Ramadan and Eid, enhancing the digital experience for millions across the country.

Vikram Sinha, President Director and CEO of Indosat Ooredoo Hutchison, emphasized AI’s role in driving the company’s transformation into an AI Native TechCo, stating: “AI not only enhances our customers’ digital experience, but it also forms the foundation of Indosat’s journey toward becoming an AI Native TechCo. Through AI, we ensure that every customer, wherever they are, enjoys the best connectivity to support their activities during Ramadan and Eid.”

AI-Powered Network Optimization for Uninterrupted Service

Annual data traffic spikes during Ramadan and Eid require robust network management. To tackle this challenge, IOH has deployed AI-powered predictive analytics to anticipate surges, optimize bandwidth allocation, and proactively address network congestion. This initiative is a key component of INFINITE (Intelligent Network for Innovative and Transformational Experience)—an AI-driven operating system ensuring faster, more stable, and more secure connectivity.

Strengthening Indonesia’s AI Ecosystem

Beyond telecommunications, Indosat is investing in a nationwide AI infrastructure to drive Indonesia’s digital transformation. Collaborating with NVIDIA and Accenture, the company is building a sovereign AI ecosystem that leverages local infrastructure, data, and talent. Through initiatives like GPU Merdeka and its AI Factory, Indosat is delivering scalable AI solutions across industries while committing to training one million digital talents by 2027. “We want to build AI developed in Indonesia, by Indonesians, and for Indonesia. Together with NVIDIA and Accenture, we are ensuring that AI becomes the foundation for a more advanced future for Indonesia,” said Sinha.

A Long-Term Vision for AI Sovereignty

Indosat’s AI investment strategy extends beyond immediate connectivity enhancements—it is about securing Indonesia’s digital sovereignty. By localizing AI development, the company is ensuring that critical sectors—including finance, healthcare, and education—benefit from secure and scalable AI-driven innovations.

The strategic collaboration between Indosat, NVIDIA, and Accenture positions Indonesia as a creator—not just a consumer—of transformative AI technologies, reinforcing national competitiveness and driving economic and social progress.

As Ramadan and Eid bring millions together, Indosat Ooredoo Hutchison’s AI-driven approach is setting new standards in connectivity, ensuring that Indonesians remain seamlessly connected to what matters most.