NTT DATA and UPS: A Game-Changing Tech Partnership

Singapore, April 3, 2025 – NTT DATA, a global leader in business and technology services, has entered into a 10-year strategic collaboration with UPS, the world’s largest package delivery company. This long-term partnership aims to accelerate UPS’s digital transformation, modernising its IT infrastructure, data centres, and cloud capabilities while integrating AI-driven solutions to enhance operational efficiency.

Through this collaboration, NTT DATA will support UPS in optimising its IT operations, ensuring a seamless transition towards a more agile and innovative technology ecosystem. The company will also provide comprehensive end-to-end technology services, including custom data centre colocation, cloud migration, and AI-powered digital product development.

“We are honoured to be chosen as a strategic partner in UPS’s transformation journey,” said Abhijit Dubey, President & CEO of NTT DATA, Inc. “As the third-largest data centre provider globally and the only one offering full-stack transformation services, we are uniquely positioned to help UPS lower operational costs, reduce risks, drive innovation, and maintain market leadership. This collaboration underscores our commitment to empowering clients with future-ready technology solutions.”

Ken Finnerty, Senior Vice President, Global Information Technology at UPS, added:

“NTT DATA brings world-class data centre and infrastructure expertise to UPS. Under our ‘Efficiency Reimagined’ initiative, this partnership allows our technology teams to concentrate on developing digital solutions that better serve our customers’ supply chain needs.”

Key Highlights of the Agreement:

• Data Centre Transformation: NTT DATA will acquire and manage one of UPS’s mission-critical data centres, ensuring seamless colocation of IT workloads with a hybrid mix of public cloud and on-premises solutions.
  
• Enhanced Digital Capabilities: The partnership will accelerate UPS’s ability to develop new digital solutions, leveraging AI and cloud technologies to boost efficiency and flexibility.
  
• Innovation-Driven Cost Reallocation: The savings generated through these optimisations will be redirected towards developing next-generation digital services, aligning with UPS’s broader growth strategy.

With comprehensive IT services, advanced data centre management, and cutting-edge digital transformation solutions, NTT DATA ensures that UPS can focus on innovation and long-term growth while seamlessly handling complex technology transformations. This collaboration marks a significant step in enhancing UPS’s digital infrastructure, reinforcing its position as a leader in the logistics and delivery industry.