Bank has seen a 70 percent increase in staff productivity and strengthened business agility and resiliency, paving the way for it to better serve regional and national customers
Nutanix (NASDAQ: NTNX), a leader in hybrid multicloud computing, today said Bank BPD Bali has adopted the Nutanix Cloud Platform so it can better serve regional and national customers and support the development of the Indonesia’s digital economy.
Indonesia is poised to become Asia’s largest digital economy, and small- and medium-sized enterprises (SMEs) are at the helm of this digital revolution. Making up 99 percent of existing businesses and generating more than 60 percent of the national GDP, SMEs are critical in driving economic recovery for Bali and Indonesia following the pandemic.
To support national roadmaps to increase Indonesia’s competitiveness, Bank BPD Bali announced strategic plans to bolster Bali’s digital economy ecosystem and enable greater access and participation for Bali’s growing SMEs market, helping to pave the way for tourism and economic recovery.
Already, Bank BPD Bali relies on IT to help it serve more than 70 percent of their SME customers in Bali and the West Nusa Tenggara region. However, the bank also needed to ensure they could keep up with the disruptions that were reshaping the financial services industry, including new digital services, regulatory changes and increased demands from customers. Improving a business’s time to market is critical in an increasingly competitive financial field, and the sector also needed to reduce operational risk and boost security hygiene as it scales and transforms. On top of that, Bank BPD Bali was facing the costly and labor-intensive demands of maintaining legacy infrastructure and needed more agile IT that empowered it to cater to stakeholder demands promptly.
To achieve this, Bank BPD Bali leveraged the Nutanix Cloud Platform as its platform of choice for its data center modernization, and to host their business-critical applications. Leveraging Nutanix, Bank BPD Bali was able to accelerate its digital transformation and modernize its processes, and ultimately, strengthen business resiliency and operational efficiency.
“Our digitalization approach with Nutanix was one of the most critical aspects of our business, especially as we sought to scale for growth and support the development of Bali’s digital economy ecosystem,” said Ida Bagus Gede Setia Yasa, S.Kom., M.M., Operational Director, Bank BPD Bali. “With Nutanix, we have successfully achieved our KPI for 99.9% uptime, which is critical for us to deliver quality services that our customers know and trust us for. At the same time, our IT efficiency improved by 70 percent, allowing us to focus on strategic innovation that supports the evolving needs of our customers, especially in the SME sector.”
The implementation was carried out in partnership with Multipolar Technology. Bank BPD Bali was able to integrate its systems with ease, and has since observed improved performance with its database. For the bank, having a system that runs business-critical services round the clock is especially crucial to enabling its compliance with government regulations, while delivering seamless service, support and trust for its customers. Beyond improved service uptime, the Bank BPD Bali has also successfully reduced its data center footprint and achieved significant operational cost-savings for power and cooling.
“To meet the demands of a rapidly changing sector, banks need to align their business strategies with customer expectations and new digital trends. We are truly proud to be part of Bank BPD Bali’s digital transformation acceleration. As we work towards builder a stronger future together, Multipolar Technology will continue to look to Bank BPD Bali as our partner in creating long-term, sustainable value. Together with Nutanix, we are ready to unlock new value and support the bank’s growth and innovation,” said Herryyanto, Director of Account Management FSI & Commercial, Multipolar Technology.
“The financial services landscape is undergoing seismic change. To thrive in a new financial environment, banks must sharpen their competitive edge and capitalize on new opportunities, while addressing the emerging and evolving needs of customers. Hybrid multicloud will be pivotal in supporting this — giving banks the agility and resilience they need to adapt, evolve and innovate at speed and scale to drive new value for their stakeholders,” said Fetra Syahbana, Indonesia country manager, Nutanix. “We are proud to partner Bank BPD Bali in their digital innovation, and support their bid to enable greater banking access and participation in Indonesia’s growing digital economy.”