New capabilities enable organizations to unleash AI-powered automation to targeted business challenges
UiPath, a leading company in enterprise automation software, has unveiled its latest AI-powered automation features that enhance customers’ ability to discover, automate, and manage automations at scale. By leveraging Generative AI and Specialized AI, UiPath aims to accelerate automation potential and increase the percentage of hours that can be automated.
According to a recent report by McKinsey, the integration of Generative AI has boosted the total percentage of hours that could potentially be automated from around 50 percent to 60-70 percent. UiPath’s Business Automation Platform is expanding its AI offerings with Generative AI, including the availability of OpenAI and Azure OpenAI connectors, with support for GPT-4. Customers are already benefiting from the OpenAI connector, using it to extend automation into various business operations and derive actionable insights from data.
For instance, Aaron Phillips, Manager of Intelligent Automation at Reveal Group, explains how the UiPath OpenAI connector enables the prewriting of responses to customer inquiries and summarizing documents into key points. This proves particularly valuable when faced with character limits or size constraints.
Additionally, UiPath is introducing support for the Falcon Large Language Model (LLM) through its AWS Sagemaker connector and previewing the Google Vertex connector with support for PaLM 2.
UiPath’s commitment to AI spans several years, evident in its range of Specialized AI solutions comprising over 70 models. These solutions empower customers to comprehend screens, mine tasks, process documents, and utilize unique and proprietary datasets within their enterprise workflows. Specialized AI can be securely trained with customer data, tailored to specific needs, and delivers cost-effective, accurate, and swift outcomes.
UiPath continues to advance its Specialized AI offerings, enhancing solutions like Document Understanding and Communications Mining by incorporating GPT-based technologies. GPT is used in Communications Mining to generate label suggestions, expediting the model training process for faster deployment and time-to-value. Similarly, GPT aids in improving classification and pre-labeling in Document Understanding.
Graham Sheldon, Chief Product Officer at UiPath, highlights the pivotal role of AI in the UiPath Business Automation Platform, emphasizing its unique ability to combine comprehensive knowledge of screens, documents, tasks, and processes with the intelligence of Generalized AI. This combination enables UiPath to observe work, understand actions, and automate tasks within their platform, ultimately unlocking the complete value for companies.
In addition to these new features, UiPath has introduced the preview availability of Clipboard AI for finance teams. Clipboard AI employs UiPath AI Computer Vision and Generative AI to seamlessly transfer and understand data across documents, spreadsheets, and apps, automatically placing the data in the appropriate locations. The preview for finance teams aims to enhance invoicing management across multiple finance platforms efficiently and effectively.
UiPath unveiled these advancements during TOGETHER London, Europe’s largest automation and AI conference. The event brought together 600 automation professionals for a full day of sessions showcasing how AI-powered automation drives cost transformation, profitable growth, and improved customer and employee engagement across enterprises. Notable companies such as British Airways, Takeda Pharmaceuticals, Flutter UKI, NatWest Group, and IAG Tech presented their experiences with AI-powered automation and how it has facilitated their growth and enhanced customer and employee experiences.
In conclusion, UiPath’s latest AI-powered automation features, encompassing Generative AI and Specialized AI, offer customers enhanced capabilities in discovering, automating, and managing automations at scale. These advancements, combined with the company’s deep understanding of screens, documents, tasks, and processes, enable UiPath to provide comprehensive and context-aware automation solutions, delivering significant value to businesses.